The myStreet App helps organise and improve streets and squares across Greece. It lets citizens report problems and request repairs easily, so local areas get cleaner and safer, faster.

This app connects people with local authorities to keep public spaces in better shape. It’s a simple idea, but honestly, it’s about time someone made it this easy.
With myStreet, users can send real-time updates about road damage, street lighting, or cleanliness issues. The app makes it much easier for residents and municipal services to talk to each other and sort things out.
It’s designed to be user-friendly, nudging more people to pitch in and help maintain their neighborhoods. By using tech, it creates a more coordinated way to fix urban problems—something we could all use.
Key Takeways
- The app lets citizens report local street and square issues quickly.
- It improves communication between the public and local authorities.
- It uses technology to make urban maintenance more effective.
Overview of myStreet App and Its Core Functions

myStreet App lets people report and track issues on roads and public squares throughout Greece. Users can send details and pictures of problems straight from their phones.
The app also shows updates on reported issues and how they’re being handled. You can see what’s happening without having to call anyone or wait for a reply.
Purpose of the myStreet App
myStreet App aims to improve the condition of streets and squares in Greece. Citizens can easily report problems like potholes, broken streetlights, or damaged benches.
Local authorities get accurate info faster this way. Users can also track the progress of repairs, which adds a bit of transparency to the whole process.
The app encourages public participation in keeping public spaces tidy. It helps connect citizens and officials so issues get solved more quickly.
User-friendly interactive maps give users access to important information and functions such as:
* Common areas: Display of active leases with details such as area, term and boundaries of the concession area.
* Charging stations for electric vehicles: Map showing available chargers and details such as provider and power output.
* Safe escape points: Display of designated emergency shelters.
* Coming soon: parking spaces for people with disabilities and national register for defibrillators.
Supported Areas in Greece
myStreet App covers lots of cities and towns—Athens, Thessaloniki, Patras, and many more. Smaller towns and villages are included too, so it’s not just for the big places.
Each area has specific categories for the issues people can report. These match the local needs, and as more municipalities join, the app’s coverage keeps growing.
Regular updates add new areas, so more citizens can get involved. That’s how the app helps improve road and square conditions in more parts of Greece.
Key Features of the Platform
You can upload photos and descriptions of street or square problems. The app uses geolocation to pinpoint exact spots, making it easier for local authorities to respond.
There’s a map showing reported problems and their status. Notifications keep users updated on their reports, and there’s a feedback system for rating responses.
The interface is simple, with big icons and clear menus. myStreet App supports multiple languages, so it’s handy for both residents and visitors.
How myStreet App Organises Streets and Squares

The app uses precise methods to map streets and squares across Greece. It regularly updates location data and sorts public spaces based on clear rules.
This approach keeps the information accurate and easy to use. It’s a lot more organized than you might expect from a public service app.
Mapping and Categorisation Processes
myStreet App starts by mapping streets and squares using satellite images and official maps. It identifies boundaries and carefully names each area.
This process creates a digital grid that covers cities and towns across the country. Then, the app categorises each street and square by type—residential, commercial, historical, and so on.
Searching and filtering locations becomes straightforward. Users can find places based on categories or specific needs, which is honestly pretty useful.
Updating Address and Location Data
Address and location data get updated regularly to reflect new buildings or road repairs. myStreet App pulls info from government databases and local authorities.
User feedback also helps spot errors or recent changes. The app automatically adds changes like new street names or updated postal codes.
This keeps address data reliable for navigation and official use. Emergency services benefit too, since they get current location details.
Systematic Classification of Public Spaces
Parks, squares, and pedestrian areas get classified in a systematic way. myStreet App assigns detailed labels—like “children’s playground” or “market square.”
The app divides public spaces into categories that help local councils and planners manage them better. Residents and visitors also get clear info about these spaces, which helps with urban planning and community services.
User Experience and Engagement
myStreet App makes it easy for users to join, report problems, and collaborate. Signing up is simple, and the tools for reporting issues are straightforward.
The app supports community cooperation to improve public spaces quickly. It’s honestly refreshing to see technology making this process less of a headache.
User Registration and Accessibility
Users can register with just an email and password, or just sign in with Facebook or Google. The app’s menus are clear, and the icons are big enough for anyone to spot.
It works smoothly on both smartphones and tablets, whether you’re on Android or iOS. There are options for users with disabilities, like bigger text and voice commands, so it’s accessible for pretty much everyone.
Reporting and Resolving Issues
The reporting process is quick. You pick the problem type—potholes, broken benches, graffiti—and upload a photo, add a short description, and mark the spot on a map.
Reports go straight to the local authorities in charge. The app gives you status updates so you know when your issue will be fixed or if they need more info from you.
This setup speeds up repairs and keeps everyone in the loop. You don’t have to wonder if your report disappeared into the void.
Community Collaboration Features
The app encourages users to share ideas and organize local clean-up events. There’s a chat where residents can discuss neighborhood problems and possible solutions.
Voting tools let users prioritize which issues need urgent attention. This helps local councils figure out what matters most to the community.
The app brings citizens and officials together to keep streets and squares in good shape. It’s not perfect, but it’s a solid start.
Technological Advantages and Integration

myStreet App uses advanced tech to make reporting and managing street issues easier in Greece. It connects users and local authorities with smart systems and fast access on both mobile and web.
Mobile and Web Application Technologies
myStreet App works on Android and iOS devices, plus the web. The navigation is straightforward, and GPS helps users pinpoint exact problem spots.
You can submit reports with photos and descriptions in just a few taps. The app updates in real time, so you always know what’s happening with your report.
Cloud storage keeps data safe and accessible anytime. Push notifications tell you about progress, so you don’t have to keep checking manually.
Integration with Local Authority Systems
The app links directly to local authority databases and work management systems. Authorities get reports instantly, can assign tasks, and track repairs on a digital dashboard.
Communication tools inside the system let workers update statuses and notify citizens when they fix issues. This integration cuts down on paper and speeds up the whole process.
Impact on Urban Planning and Management
myStreet App changes how cities organise and manage their roads and squares. Better communication and smarter data use lead to improved maintenance and planning.
Benefits for Local Communities
The app lets residents report issues like potholes, broken lights, or blocked paths in seconds. Communities get a direct way to show problems, which speeds up repairs.
People feel more involved in keeping their area safe and clean. Local leaders see what needs fixing, based on real reports—not just guesswork.
This helps stop small problems from turning into bigger ones. It also makes public spaces more pleasant for everyone.
Support for Municipal Services
Municipal workers use app data to organise their teams. They can prioritise urgent repairs and assign tasks with clear locations and descriptions, so they waste less time driving around.
The app also cuts down on phone calls and paperwork. Workers spend more time fixing problems and less time shuffling papers.
Better coordination means faster responses and smarter use of public resources. It’s not magic, but it’s a big step in the right direction.
Contributions to Data-Driven Decision Making
myStreet gathers detailed info about urban headaches, letting city planners spot patterns that might otherwise slip through the cracks.
This kind of data makes it clearer which neighborhoods could really use more funding or just a little extra care as time goes on.
Planners actually lean on the app’s reports when deciding about road upgrades or traffic flow.
They also use it to rethink how public spaces work. When you base choices on real numbers instead of gut feelings, you’ve got a much better shot at coming up with fixes that stick.
https://www.protothema.gr/files/2025-08-27/mystreet_presentation_27082025.pdf





